If it is a Fail, then a final option will be discussed with you at that time. If the search result is a Pass, then your DBS application will continue through the process. This is dependent upon the number of matches found by the Equifax system across a range of databases (for example the electoral roll). Up to three addresses can be added to help increase the likelihood of an identity match.
Your current name, date of birth and address will be entered into the Equifax system. However if we are unable to continue with your DBS check then unfortunately you would not be able to take up the job role that requires you to have a DBS check in place. We will ask for your verbal consent to carry out the check but you can refuse. Hampshire County Council use an external provider ( Equifax) to run a supplementary check on your identity to corroborate that you are who you say you are.
If you are unable to provide the correct combination of documents, then you can still have a DBS check carried out. The Government has reduced the number of acceptable ID documents that can be provided as part of DBS application documents such as mobile phone bills or a TV licence are no longer eligible to prove your identity.